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TakeOwn > News > Game News > Disney Dreamlight Valley Response To Error In The Game’s Premium Shop
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Disney Dreamlight Valley Response To Error In The Game’s Premium Shop

Kamran Aslam
Last updated: Feb 22, 2023
Kamran Aslam  - Editor-in-Chief 1 month ago
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Disney Dreamlight Valley Cover Art
Disney Dreamlight Valley Cover ArtGameloft
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Disney Dreamlight Valley has won the hearts of the gaming community by giving free items to all players as compensation following an error in the game’s premium shop.

Disney Dreamlight Valley, on their official Twitter account, announced that they are working to roll out compensation for all players following a Premium Shop error in the game. The Premium Shop error included items from the Scrooge’s Store in real-money bundles.

In Disney Dreamlight Valley’s premium shop, you can purchase bundles of items and other cosmetics at the expense of either Moonstones earned from chests and seasonal passes or real money.

However, due to an error, two bundles from Scrooge’s Store were mistakenly added to the premium shop this week. Gameloft admitted it was an accident because the premium shop items are exclusive to this shop.

✨Premium Shop Compensation✨

Earlier today, we removed two bundles from the Premium Shop that featured items that were added in error.

Since then, we have replaced them with the correct bundles and plan to provide the following reimbursement to the community ⤵️

— Disney Dreamlight Valley (@DisneyDLV) February 21, 2023
Disney Dreamlight Valley

When the issue surfaced on the internet, both the items, including the Scholarly Study Set and Celestial Book Nook bundles, were removed with immediate effect. The removal of the accidentally added items saw the addition of two new bundles to the premium shop, including the Field Day Ensemble and Art Deco Poster Collection.

This seems all too convenient, but the problem was what to do with the players who spent their Moonstones and real money on the Scrooge’s Store items, but that too is handled by Gameloft in the best possible way.

Gameloft announced that players who purchased Scrooge’s Store items from the premium shop would have their Moonstones refunded and would also receive the misplaced items for free as a gesture of goodwill.

Players who spent on the misplaced items will receive in-game mails announcing the reimbursements, which will fully refund the Moonstones. However, all players will receive an in-game mail granting both items from the two removed bundles, meaning that no one will be left out on the giveaways.

That being said, Disney Dreamlight Valley has yet to confirm when these will mails roll out. However, the Gameloft team says that they will confirm the exact time of the mails on their social media platforms soon enough.

TAGGED: PC, Playstation, Xbox
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By Kamran Aslam Editor-in-Chief
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Kamran has been an avid PC gamer and technology enthusiast for as long as he can remember. Over the course of time, he has produced content on both indie and AAA games alike and is currently acting as an Editor-in-Chief for TakeOwn.
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